RMM Software Review

RMM Product Comparison

  Kaseya VSA SolarWinds N-central OptiTune Enterprise Edition ConnectWise Automate SolarWinds MSP RMM Managed Workplace Datto RMM Pulseway Atera Ninja MSP
User Rating 3.5   3.0   5.0   2.0   0.0   0.0   4.0   0.0   0.0   0.0  
Company Kaseya Limited SolarWinds Worldwide, LLC Bravura Software LLC ConnectWise, Inc SolarWinds Worldwide, LLC Barracuda Datto Inc MMSOFT Design Ltd Atera Networks Ltd NinjaRMM LLC
Formerly Labtech Logic Now, GFI Max AVG Managed Workplace Autotask Endpoint Management, CentraStage
Product Website Kaseya VSA  SolarWinds N-central  OptiTune Enterprise Edition  ConnectWise Automate  SolarWinds MSP RMM  Managed Workplace  Datto RMM  Pulseway  Atera  Ninja MSP 
Basics
Cloud Hosted Yes No Yes Yes Yes Yes Yes Yes Yes Yes
Self Hosting Yes Yes Yes Yes No No No Yes No No
Data Access Yes Yes Yes Yes No No No Yes No No
Groups Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Hierarchy Yes No Yes Yes No No No No No No
Pricing
Desktop Pricing $5.95 $2.50 $1.95 $4.00 $3.00 $2.90 $1.50 $1.35 Free* $4.00
Server Pricing $5.95 $10.00 $1.95 $4.00 $12.95 $7.00 $1.50 $3.95 Free* $4.00
Initial Setup Cost $2200 Free Free $660 Free Free $995 Free Free Free
Other Costs $500/month min. $50/month fee $15/month for
Remote Desktop		 $129+/month per technician
Free Trial Offered 14 Days 30 Days 365 Days 30 Days 30 Days 14 Days No 30 Days 30 Days 30 Days
End Anytime No No Yes No Yes No No Yes Yes Yes
Remote Control
Remote Desktop Yes Yes Yes Yes Yes Yes No Yes Yes Yes
Remote Assistance Yes Yes Yes Yes Yes No No No Yes Yes
Command Prompt Yes Yes Yes Partial Yes Yes Yes Yes Partial Yes
Powershell Yes No Yes No No No No No No No
Task Manager Yes Yes Yes Partial Yes Yes Yes Yes Partial Yes
Windows Services Yes Yes Yes Yes Yes Yes Yes Yes Partial Yes
File Manager Yes Yes Yes Yes Yes Yes Yes Yes No No
Reboot/Shutdown Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Tray Icon Application Yes Partial Yes Yes Yes No No Yes Yes Yes
System Information
Computer Hardware Details Yes Yes Yes Yes Yes Yes Yes Yes Partial No
Logged on User Yes Yes Yes Yes No Yes Yes Yes Yes Yes
Windows Event Log Yes Partial No Yes No Yes Yes Yes Yes Yes
Geo Location No No Yes No No No No Yes No No
Monitoring and Alerting
Basic Alerting Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Advanced Alerting Yes Yes Yes No Yes No No No No No
Email Templates Yes No Yes No Yes No No No No No
Schedules Yes Yes Yes Yes Yes Yes No Yes Partial Yes
Performance
Processor Yes Yes Yes No Yes No Yes Yes No No
Memory Yes Yes Yes No Yes No Yes Yes No No
Disk No Yes Yes No No No Yes Yes No No
Network No Yes Yes No No No No Yes No No
Other No Yes Yes No No No No No No No
Scripting
Batch Scripts Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Powershell Scripts Yes Yes Yes Yes Yes Yes Yes No Yes Yes
See Script Output No No Yes No No No No No No No
Create your own Scripts Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Applications
View Installed Applications Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
View Summary of Installed Applications Yes Yes Yes No No No Partial No No No
Deploy Applications Yes Yes Yes No No Yes Partial No No No
Host Application Packages Yes Yes Yes No No Yes Yes No No No
Premade Application Packages Yes No Yes No No Yes Yes No No No
Patching
View Windows Updates Yes Yes Yes Yes Yes Yes Yes Yes Yes No
View Windows Updates Summary Yes Yes Yes Yes No No No No No No
Control Windows Updates Yes Yes Yes Yes Yes Yes Yes Partial Yes Yes
Client Operating Systems
Windows Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Mac Yes Yes No Yes Yes Yes Yes Yes Yes Yes
Linux Yes No No Yes No Yes Yes Yes No No
Branding
Customize End User Areas Yes No Yes Yes Yes No No No Yes Yes
Customize the Management Portal Yes Yes No Yes Yes Yes Yes Yes Yes No
Antivirus Integration
Integrate with Antivirus Yes Yes Yes Yes Yes Yes Yes Yes Yes Partial
View Protection Status Yes Yes Yes Yes Yes Yes Yes Yes Yes No
View Malware Yes Yes Yes Yes Yes Yes No No No No
Schedule Scans Yes Yes Yes Yes Yes Yes Yes No No No
Other
HIPAA Compliant Yes Yes Yes Yes Yes Yes No No No No